As devoted pet parents, we understand that our animal companions are cherished members of the family. They deserve the very best, from nutritious food to engaging toys and essential health supplies. Fortunately, the convenience of online shopping means you don’t even need to leave your home to provide your pets with top-quality products. We’ve researched and curated a list of the best online pet stores, ensuring your beloved dogs, cats, and even more exotic pets receive the care and attention they deserve. Whether you’re searching for dog food delivery services or looking for the best website to buy dog supplies, this guide will help you navigate the vast world of online pet retail.
Top Online Pet Supply Stores
For busy pet parents, these online retailers offer a comprehensive selection of essentials, from daily nourishment to specialized medications, all delivered conveniently to your doorstep. We’ve evaluated each based on product variety, customer service, shipping efficiency, and return policies.
Best Overall for Dogs: Chewy
Chewy stands out as a premier online destination for dog owners. Its extensive inventory covers everything from premium foods and engaging toys to crucial medications and health supplies. The platform is particularly praised for its exceptional customer service, straightforward return process, and the convenience of its auto-ship feature, ensuring you never run out of your pet’s necessities.
- Pros: Excellent customer support, accessible online pharmacy and pet insurance, generous return policy.
- Cons: Exclusively an online retailer.
- Shipping: Free shipping is available on orders over $49; a flat rate of $4.95 applies to other orders.
- Returns: Chewy offers a hassle-free return policy for unsatisfied customers.
Best Overall for Cats: Tuft and Paw
For feline enthusiasts, Tuft and Paw offers a curated selection of stylish and functional products tailored specifically for cats. From aesthetically pleasing cat furniture and interactive toys to specialized litter solutions, this store caters to the discerning cat owner. They also offer subscription services for convenience.
- Pros: Wide range of cat-specific products, including litter, food, and furniture; subscription options available.
- Cons: Limited to cat products; return policy can be strict.
- Shipping: A flat rate of $20 for orders under $195, with free shipping for orders $195 and above. Delivery usually takes 5-10 business days. Subscription orders for litter and food receive free shipping.
- Returns: Furniture can be returned within 30 days if in new condition. Used items are not eligible for return, and return shipping costs are the customer’s responsibility.
Best Dog Subscription Box: BarkBox
BarkBox offers a delightful monthly subscription service for dogs, packed with themed toys, treats, and chews, all made in the USA. This option is perfect for those who enjoy surprising their canine companions with new goodies regularly.
- Pros: Offers 1, 6, or 12-month plans; gift subscriptions available; starts at an affordable $22 per month; provides options for aggressive chewers.
- Cons: Exclusively for dogs.
- Shipping: A $5 flat rate shipping fee applies, with free shipping on orders over $35 USD. Most boxes arrive within five days.
- Returns: BarkBox allows easy skipping, pausing, or cancellation of subscriptions. For more details, contact happy@barkbox.com.
Most Convenient: Amazon Pets
Amazon Pets provides unparalleled convenience with its vast selection and rapid delivery options. You can find virtually anything for any type of pet, from everyday essentials to specialized items. While the sheer volume of products can be overwhelming, its search filters and personalized recommendations make shopping efficient.
- Pros: Extremely fast and convenient shipping; extensive variety catering to all types of pets.
- Cons: The vast selection can make the search process feel overwhelming.
- Shipping: Amazon Prime members enjoy free 1-2 day shipping. Non-members typically qualify for free shipping on orders over $25, though rates may vary.
- Returns: Amazon’s standard 30-day return policy applies unless a different return timeframe is specified for a particular product.
Best for Exotic Animals: Petco
Petco offers a comprehensive selection both online and in-store, making it a go-to for a wide range of pets, including less common ones like reptiles and small mammals. Their online platform extends the variety found in their physical stores, and they offer convenient delivery options.
- Pros: Extensive selection for all pet types, both online and in-person; same-day delivery is available; considered a top choice for exotic pet supplies.
- Cons: No significant drawbacks identified.
- Shipping: Options include same-day in-store pickup or delivery. Most orders are processed within 2-5 business days. Free shipping is provided on orders exceeding $35.
- Returns: Orders from petco.com can be returned to any Petco or Unleashed by Petco store within 30 days for a full refund. Returns made between 31-60 days receive merchandise credit. Prescription medications are not eligible for returns.
Best Variety: PetSmart
PetSmart is another excellent choice for pet owners seeking a wide array of products. Their online store boasts an impressive inventory suitable for numerous furry companions, and they offer competitive shipping deals.
- Pros: Free shipping on orders over $49; extensive product variety.
- Cons: The return policy is not as flexible as some competitors.
- Shipping: Free standard shipping is offered on orders over $49, with most orders arriving within two to three days and deliverable to the 48 contiguous states.
- Returns: Refunds, less a return fee, are issued to the original payment method within 30 days of receiving the returned product. Prescription medications cannot be returned or exchanged.
Best for Medical Essentials: PetCareRx
PetCareRx specializes in pet medications and health supplies, making it an ideal one-stop shop for your pet’s medical needs. Beyond prescriptions, they also offer food, toys, and other accessories.
- Pros: Efficiently meets medical needs; offers food, toys, and furniture; suitable for both cats and dogs.
- Cons: No significant drawbacks identified.
- Shipping: Standard shipping costs $5.99, with expedited options like UPS 3 Day Select ($19.99) and UPS Next Day Air Saver ($24.99) available.
- Returns: Refunds can be requested within 30 days of purchase.
Best Style: Fable Pets
For pet owners who prioritize aesthetics, Fable Pets offers innovative and stylish products designed to integrate seamlessly into a modern home. While currently focused on dogs, their offerings aim to make feeding, exercise, and training a more enjoyable experience.
- Pros: Stylish and high-quality products for a curated home.
- Cons: Primarily designed for dogs.
- Shipping: Non-furniture items typically arrive within 5-10 business days. Furniture items ship via UPS Ground, with specific rates for crates.
- Returns: Non-furniture items can be returned within 30 days without question. Special requests can be emailed to help@fablepets.com after 30 days. Crates are considered large furniture items and are non-refundable.
Best Basics: Alpha Paw
Alpha Paw provides essential items for both cats and dogs at competitive prices. They also offer pet-themed merchandise for human owners, making it a versatile option for the whole family.
- Pros: Offers essentials for cats and dogs, plus pet-related gifts for humans; site-exclusive PawRamp available.
- Cons: A restocking fee may apply to returns, reducing the full refund amount.
- Shipping: Orders are processed and shipped within 48 business hours. Shipping charges vary based on package weight, size, and destination.
- Returns: A 30-day money-back guarantee is offered on the item’s purchase price, minus a restocking fee.
Best for Walking: Wild One
Wild One specializes in stylish and functional gear for dogs and cats, focusing on essentials for walks and outdoor activities. Their product range includes harnesses, leashes, grooming wipes, and toys.
- Pros: Wide selection of stylish products, from grooming wipes to toys; effective harnesses designed to prevent pulling.
- Cons: Primarily designed for dogs.
- Shipping: Free shipping is available for domestic orders over $100. International shipping is also offered via UPS.
- Returns: Unused products can be returned within 15 days of receipt.
Best for Influencers: Roverlund
Roverlund is the ideal choice for pet owners who travel frequently and want to do so in style. They offer chic pet carriers designed to complement your travel aesthetic, along with complementary accessories like leashes.
- Pros: Stylish pet carriers that enhance travel aesthetics.
- Cons: Primarily focused on travel gear.
- Shipping: Orders over $100 shipping to the lower 48 states qualify for free ground shipping. Delivery times vary by region.
- Returns: A 30-day return window from the date of shipment is available.
Best Cat Subscription: Kitty Poo Club
Kitty Poo Club offers a convenient subscription service for cat owners, delivering a disposable litter box and litter directly to your door each month. This eliminates the hassle of frequent litter box changes and maintenance.
- Pros: Over 26,000 five-star reviews; guaranteed leak-proof design; lasts for 30 days; eliminates odors.
- Cons: Specific to cat supplies only.
- Shipping: Free shipping is included, with orders arriving within 7-11 business days.
- Returns: Refunds are available within three weeks of the first order, limited to one litter box and one bag of litter.
Best Litter: PrettyLitter
PrettyLitter offers an innovative cat litter that not only controls odor but also monitors your cat’s health by changing color based on their urine’s pH levels. This unique feature can help detect potential health issues early on.
- Pros: Over 35,000 five-star reviews; risk-free trial for first-time customers; non-clumping formula.
- Cons: Exclusively sells cat litter.
- Shipping: Free standard shipping is available on orders over $25 within the contiguous United States. A $1.99 handling fee applies to orders under $25.
- Returns: Unopened bags of PrettyLitter may be eligible for return within 14 days of delivery. Contact meow@prettylitter.com for details.
Best Cat Meds: EntirelyPets
EntirelyPets provides a comprehensive range of products for cats, including medications, toys, and food. They are a reliable source for your feline friend’s health and entertainment needs.
- Pros: Offers a wide array of cat products, from toys and food to essential medicines.
- Cons: Cat-specific products only.
- Shipping: Free shipping is offered on orders over $69, with delivery typically taking 4-8 business days.
- Returns: Only unopened items are accepted for return within 30 days of the original purchase date.
Frequently Asked Questions
What is the most popular online pet store?
Chewy is consistently ranked as one of the most popular online pet stores due to its vast product selection, excellent customer service, convenient auto-ship feature, and integrated pharmacy services. Its user-friendly interface and personalized approach resonate well with pet owners.
What pet store is owned by Amazon?
Amazon does not own a specific, branded pet store. However, it offers an extensive marketplace featuring pet products from a multitude of brands, making it a comprehensive destination for everything from pet food to accessories.
For more shopping insights, explore the New York Post Shopping section.
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