Choosing the right pet insurance and wellness plan is a significant decision for any pet owner. Pumpkin Pet Insurance offers various options designed to provide financial support for your pet’s healthcare needs. This guide aims to clarify the details of their insurance policies, preventive care plans, and wellness memberships, ensuring you have a comprehensive understanding of what’s covered and what’s not.
Pumpkin Pet Insurance policies are designed to help manage unexpected veterinary costs. However, it’s crucial to be aware of the terms and conditions that govern these policies. A key provision to note is that pre-existing conditions are not covered. This means that any illness or injury your pet had before the policy’s effective date will not be eligible for reimbursement. Additionally, like many insurance plans, Pumpkin’s policies may have waiting periods before coverage begins, an annual deductible that must be met, and co-insurance, where you share a percentage of the covered costs with the insurer. Benefit limits, which cap the amount the insurer will pay, and specific exclusions also apply. For a detailed understanding, it is recommended to visit pumpkin.care/sample-plan/ to review the full terms and conditions of their sample plans.
Premiums for Pumpkin Pet Insurance are subject to change and are influenced by several factors. These include the age of your pet, their species and breed, and your home address, which can affect local veterinary costs and risks. Discounts may also be available and are subject to change. The insurance products themselves are underwritten by either Independence American Insurance Company or United States Fire Insurance Company. The specific underwriter for your policy can be identified by referring to your policy forms.
Insurance is administered and produced by Pumpkin Insurance Services Inc., a licensed insurance agency that is not the insurer itself. This agency receives compensation based on the premiums of the insurance policies it sells. For more comprehensive details regarding their underwriting information and licensing, you can visit pumpkin.care/underwriting-information.
In addition to traditional pet insurance, Pumpkin offers Pumpkin Preventive Essentials and the Pumpkin Wellness Club. Pumpkin Preventive Essentials is marketed and administered by Pumpkin Insurance Services, Inc., and it is important to understand that this is not insurance and is not a regulated product. It can be purchased in addition to a Pumpkin insurance policy and is only available to pets already covered under such a policy. Availability of this plan varies by state, and it is not offered in CA, ME, MO, MT, RI, VT, & WA. For complete details, consult pumpkin.care/customeragreement#pep.
The Pumpkin Wellness Club, marketed and administered by Sprout Wellness Services LLC, is also not insurance and is not a regulated insurance product. It functions as a standalone pet wellness membership program. Membership fees are based on an annual commitment, and users may be liable for outstanding fees if they terminate their membership before the end of a 12-month period. Any discounted fees are credited in the first month but do not count towards outstanding fees in case of early termination. Full terms can be found at wellness.pumpkin.care/membership-agreement.
It is crucial to note that the purchase or renewal of the wellness program is not a requirement for purchasing or renewing a pet insurance policy.
For any policy-related inquiries or further information, Pumpkin’s mailing address is 666 3rd Avenue, Floor 23, New York, NY 10017. They can also be reached by phone at 1-866-273-6369. The Insurer Disclosure of Important Policy Provisions is available at pumpkin.care/insurer-disclosure/.
All content is © 2025 Pumpkin Insurance Services Inc. All rights reserved. Additional resources such as their Terms of Use, Privacy Center, Accessibility Statement, Sitemap, Underwriting information, and Insurance Licenses are available on their website for your review.

