Welcome to the Animal Hospital Of Webster, where your beloved pets are treated as valued members of your family. Located in Webster, MA, our dedicated team is committed to providing comprehensive and compassionate veterinary care designed to ensure the health and well-being of every animal we serve. Whether your furry friend needs routine wellness check-ups, emergency attention, or specialized treatments, you can trust the Animal Hospital of Webster to deliver exceptional care with expertise and genuine affection.
Important Updates for Our Valued Clients
To better serve all our patients efficiently and ensure timely access to care, especially for those in urgent need, the Animal Hospital of Webster is implementing a few policy adjustments regarding appointments. These changes are designed to reduce late cancellations and no-show appointments, allowing us to offer earlier slots to deserving, and often critically ill, patients on our waiting list.
New Appointment and Cancellation Policies
- For ALL New Clients/Patients: A pre-payment of the exam fee will be required at the time of scheduling any appointments. This helps secure your slot and ensures our dedicated team can prepare for your pet’s visit.
- For Appointments with Multiple Patients: If you are scheduling three or more patients together, the exam fees for all will be required as a pre-payment at the time of booking.
- For Existing Clients/Patients:
- There will be no charge for your first no-show or late cancellation.
- However, after a second no-show or late cancellation, you will also be required to pre-pay future appointment exam fees when scheduling.
- Fee Application and Refunds:
- If your appointment is kept, the pre-paid fees will be applied directly towards your visit.
- If an appointment is missed (no-show, no-call), the pre-paid fees are non-refundable.
- If an appointment is cancelled within 24 hours of the scheduled visit, the fees are also non-refundable.
- Extenuating Circumstances: Exceptions may be made in truly extenuating circumstances, and fees might be credited towards future appointments in such cases. We appreciate your understanding and cooperation as these policies enable us to provide consistent, high-quality care to all pets in our community.
Routine Physical Exam Scheduling
Due to a significant increase in patient volume over the past few years and our commitment to accommodating a large number of sick and injured animals, routine physical exams are currently being scheduled 2-3 months in advance. We kindly ask you to plan accordingly and schedule your pet’s annual wellness visits well ahead of time. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we strive to meet the growing demand for our services at the Animal Hospital of Webster.
Enhance Your Pet Care Management with PetDesk
To further improve your experience and make managing your pet’s health easier, we encourage you to sign up for your own Pet Portal through PetDesk. This intuitive app provides a wealth of features at your fingertips, eliminating the need to call us for routine requests. With PetDesk, you can:
- Request appointments at your convenience.
- Easily request medication refills.
- Receive timely appointment reminders.
- Check your pet’s vaccination status.
- Engage in two-way messaging with our staff representatives and doctors.
- Access much more crucial information about your pets’ accounts with us, all from the comfort of your home.
Getting started is simple: visit https://get.petdesk.com, enter your primary phone number, and follow the steps to set up your account. If you encounter any questions or concerns during the setup process, please do not hesitate to call the Animal Hospital of Webster, and our team will be happy to assist you.
Modern exterior of the Animal Hospital of Webster, showcasing a welcoming and professional environment for pet owners and their companions.
A Legacy of Compassion: Welcome to the Animal Hospital of Webster
Since its establishment in 2001 by the beloved Dr. Diane Quisenberry, the Animal Hospital of Webster has been a cornerstone of veterinary excellence in the community. We pride ourselves on offering a full spectrum of animal hospital services, equipped to handle not only emergency cases but also providing comprehensive medical, surgical, and dental care for your cherished pets. Our experienced doctors bring years of expertise to both complex critical conditions and essential routine pet wellness care plans. We are dedicated to maintaining a clinic environment that is as comfortable, kid-friendly, and calm as possible for both you and your animal companions, ensuring every visit is a positive one.
Our Comprehensive Veterinary Services
At the Animal Hospital of Webster, we understand that proactive care is the best defense against many pet health issues. Our team is passionate about empowering pet owners with the knowledge to better care for their animals. We offer a variety of resources, including informational articles on our website, to help you become knowledgeable about preventative pet care, which is crucial for your animal’s long-term health and happiness. Our services include:
- Emergency Veterinary Care: Ready to respond when your pet needs urgent attention.
- Routine Medical Care: Comprehensive check-ups, diagnostics, and treatment for various conditions.
- Advanced Surgical Procedures: From routine spays/neuters to more complex surgeries, performed with utmost care.
- Professional Dental Care: Essential for maintaining your pet’s overall health, including cleanings and extractions.
- Personalized Wellness Plans: Tailored programs focusing on preventative medicine, nutrition, and lifestyle advice. [Learn more about our wellness plans here!][internal_link]
A happy, healthy dog, representing the cherished pets cared for at Animal Hospital of Webster.
Meet Our Dedicated Veterinary Team
Our commitment to treating your pets like the valued family members they are is upheld by every member of our staff. We continue to honor the enduring spirit and legacy of our founder:
Dr. Diane Quisenberry, DVM
November 3rd, 1946 – May 13th, 2022
For all the good you brought, for all the lives you touched, for the legacy you left behind – we thank you! Forever in our hearts.
Continuing Dr. Quisenberry’s vision, our current veterinarians provide expert and compassionate care:
Dr. Gina D’Eramo, DVM
Associate Veterinarian
Dr. Krystal Hall, DVM
Associate Veterinarian
Our well-trained and caring staff are here to take care of your furry loved ones and treat them with the kindness they deserve.
Dr. Diane Quisenberry, founder of Animal Hospital of Webster, honored for her enduring legacy in veterinary medicine.
Connect With Us
We are eager to meet you and your pet soon! Our hospital is conveniently located and easy to access. If you have any questions about our services or need assistance, please do not hesitate to call us. Any one of our team members will be happy to provide guidance and support. We also invite you to subscribe to our newsletter, specially created for our clients, to receive regular updates and valuable pet care tips.
Conclusion
At the Animal Hospital of Webster, we are more than just a veterinary clinic; we are a community of passionate animal lovers dedicated to providing exceptional care. Our updated policies and convenient PetDesk app are all part of our ongoing effort to enhance your experience and ensure every pet receives the attention they need. Choose us as your trusted partner in maintaining your pet’s health and happiness in Webster, MA.
Contact Information
Animal Hospital of Webster
34 Thompson Rd
Webster, MA 01570
508-943-1704
